Limits

There is an hourly limit of 495 emails per domain. This limit is also applied towards mailman. If you send over this amount in any hour, message 496 and up will bounce as undeliverable.

Many of our servers have a 30 pop checks per hour limit per e-mail address.  If you go over this you're likely to get a wrong password error message saying login incorrect. Just wait an hour and it will automatically unlock you. to prevent this from happening again make sure to disable auto checking or at least set it to something higher such as 15 minutes.

Any mailing list larger than 5,000 will require a semi dedicated or dedicated hosting solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed.

Mailing Lists Rules

1. Anytime you're sending a message, regardless of how large your mailing list is,  you must throttle it(slow it down).  We strongly suggest that you throttle it to at the very least 1 email every 8 seconds. If the mailing list software you're using can't do throttling, you must switch to something else. We recommend phplist which can be found in your control panel under fantastico.

If you do not throttle your messages and you try sending for example 500 emails the server will try sending all 500 in 1 second which is not possible. This will cause the server load to go very high and for the entire server to be sluggish until this process is completed. In order to keep the server from becoming bogged down due to email sending, Anyone who causes the servers load to go high will be suspended and the process will be terminated. If you choose not to throttle you will most likely be suspended for crashing the server.

2. Any mailing list over 800 emails is only allowed to be sent to during off-peak times to prevent high server loads. Off peak times qualify as:

•      all day Saturday and Sunday
•      1am - 8 am eastern time M-F.

3. You are not permitted to mail to a list that you were given or have purchased. This will be considered spamming because they never specifically agreed to you or your business sending them mail. We do not care how you justify it. This will be considered spam and will result in termination of the offending account. Period. The safest list is the list you build yourself.

4. Any unsolicited e-mail being sent will result in termination of the offending account. We take a zero tolerance stance against sending of unsolicited e-mail.

5. Any mailing list MUST comply with all guidelines in the U.S. CAN-SPAM Act of 2003. Read it at: http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.htm 

6. No Direct SMTP mailers are allowed. Any mail should be relayed through the local MTA (localhost:25) for further delivery by the server and not done directly by scripts.

If you feel that a client of ours is committing an infringement on your copyrighted material, please use our contact form To file a copyright infringement claim after following the steps below in an email:

1. Identify in detail the copyrighted work that you are submitting a claim to . This can be the original URL, the ISBN and title, or proof of the work (screenshots, titles, names, etc)

2. Identify the offending material you claim is infringing upon the rights of the IP OWNER.

3. Include examples whenever possible of both works, this should be a print out attached in PDF

4. Provide all necessary contact information for the IP OWNER [or both, you and the IP OWNER, if you are an agent of the IP OWNER]

5. Include a formal declaration and electronic or physical signature.

Once this has been done we will investigate and contact you should we need any further information or when we are ready to proceed to the next step.